|, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, In addition to a base salary, this position may be bonus eligible. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Willa Davie's email & phone number - Customer Care Representative II at * Create and update employee files in database, as authorized. Read more We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. Seasonal Customer Care Representative at Alight Solutions Please enter a Name and Password so you can update your Job Alerts in the future. Communicating with customers through various channels. Join our team. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! Customer Care Representative, Human Resources - Tallahassee, FL. job The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. 2023 then the employee has changed 1 company and 1 job. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Customer Care Representative, Human Resources - Charlotte, NC at Alight With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. Location Customer Care Representative Human Resources. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Quick Apply. Sr. Customer Care Representative - with Growth Opportunities Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Find the best jobs in the US, apply in 1 click and get a job today! As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. Benefits . Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. We're always looking for great talent. Customer Service Representative Job Description | Indeed The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia We strive for Excellence Every Day by collaborating with our clients and colleagues. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight is committed to a diverse workforce and is an affirmative action employer. Customer Care in Puerto Rico - Alight The estimated base pay is $36,558 per year. These teams are a critical component of Alights health care,retirement and HR-delivery services. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. Be prepared to answer why you are interested in this particular job opening. Our story starts with a simple universal truth: Every business is a people business. These teams are a critical component of Alights health care,retirement and HR-delivery services. Cons. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Additional pay could include bonus, stock, commission, profit sharing or tips. Customer Care Representative, Human Resources - Virtual You can deactivate or delete job alerts by clicking the button below. I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. As a Customer Care Representative, you will report to a Customer Care Team Leader Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! View Job description, benefits and responsibilities. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat * Strong attention to detail with critical thinking skills We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. On average, Willa Davie works for one . Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Browse by city or country to find one in your region. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Our people are our greatest assets at Alight Solutions because People Matter! Customer Support Representative Salaries in the United States for Our story starts with a simple universal truth: Every business is a people business. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Disabled Person, Inc. As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required.

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