emails not sending to btinternet

Here are some answers to help you. Hello both, I thought I'd try another tack, and uninstalled and then reinstalled Outlook. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". 19-12-2022 Just goes straight to outbox, then tries to send, comes back with a message p05-smtp.mail.me.com Copyright 1995-2023 eBay Inc. All Rights Reserved. Has anyone experienced this problem. Unable to send mails to btinternet addresses, Re: Unable to send mails to btinternet addresses. Some links in this article may be affiliate links. Many customers find the BT community forum is a great way of getting help. That will mean that when someone emails you at that address, they will receive an automated message saying their email has been forwarded, and explaining that you will be responding in future from the new email address. 15h22, on They forecast a response within 72 hours. For email, I use Microsoft Outlook (from Microsoft Office, not outlook.com) email on my Samsung S10 phone and on my laptop. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. 9h25 Those who wish to hold on to their email account just have to log in from time to time to keep it active. But again got error messages which I now cant remember. I can send test messages to my iCloud e-mail but not other addresses. Problems with email. Sorry but how do I PM you, and what details do you need? on Apple may provide or recommend responses as a possible solution based on the information 16:52 EST 04 Mar 2023 The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. 'I have always used the same email address,' says Dave, 79, from Cambridge. Interestingly, I have received two follow-up calls from 2nd-level technical support who have advised that they have done some work on their systems as a result of my initial contact. Surely other services would similarly suffer. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte, Re: btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing c, Re: can't send emails since this afternoon. If anyone else is having similar issues with delayed emails, and wants to see if it's the same thing, all you need to do is obtain the email headers for the received message and then look at lines that start with the word Received. After I moved away from Advanced Settings, I got another error message "Outgoing Server Error There was an issue connecting to my email name@btinternet.com. Look from the bottom upwards to see the activity timestamps from when the message was sent, through to when the message was received by Plusnet. 20h33 14-07-2019 One further piece of information. My husband hasn't yet received a reply to the ticket he opened on his BT account yesterday however it seems more than coincidental that this morning I received six delayed mails from two different people with btinternet addresses. 2) Set up a forwarding system on your old email account so that all new emails are automatically redirected to your new email address. Switching email address if you have never done so before can feel like a daunting task. I've rebooted twice and reinstalled Office 365 without success. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. The whole ISP domain is blocked. The account I am using is Gmail (the google mail). Will post any update that I get. I have a group of 14 people set up under Outlook 365. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. 23-04-2021 Examination of the message heads of the delayed emails might be informative. on Please update the server configuration to continue connecting to this account", with the option to cancel or update. 14-07-2019 I exited and restarted Mail and was then able to send emails again. So we can look in to this further, could you provide us with the full bounce back message you're receiving and the email headers. Virgin Media says email accounts are only available to current customers. 19h37 We receive the following message when we try to send from our Mac. 1) Set up an email address with a free service. To start the conversation again, simply How can we as customers get BTs attention and ensure that there is a fix? Dave Bradford would love to ditch Virgin Media and get a new broadband provider. We have received reports that emails to btinternet.comemail addresses are being blocked. BT Email - best practices for postmasters and senders of email. Your post does not go to BT. I am not having any such problems with my iCloud server so I do not think its a snag with Apple Mail. by 13h37, on My wifes email account on her iPhone 10 is working fine and her settings are identical to those described above on my Samsung phone. Has anyone experienced this problem. on If yes, we recommend that you check if the issue persists while on safe mode. 3) Import all of your contacts from your old account to your new one. Might that apply in your case too? We appreciate you reaching out to us about Mail. 21h18, I have got my email working again. I entered my password into the incoming and outgoing IMAP Email Servers, (mail.btinternet.com); the ports default to 993 incoming and 993 outgoing I had a feeling that the outgoing was not correct, that it should be 465. 13h18. I have deleted the account and reinstalled, checked all the settings and named the account with the e mail address. on View cart for details. I can't send emails from my btinternet account on my iPhone I later found I wasn't receiving emails from another friend with a btinternet address so it looked like this might be the common connection. 10-07-2019 I just hope Andy_N's observation that "theissue can clear itself after a day or two" proves to be the case. It seems that I can only send messages to my iCloud account from the iMac. If not, how do we get a moderator involved? 6h21. Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. 'If you create a new email with a service such as Gmail, you're also free to change broadband in future without changing your Gmail email address.'. Problems with email | BT Help on Not receiving all emails on btinternet account - UKGSer 14h56, on BT L1 agent wasn't able to resolve and it has been passed to their email support team. Problems with sending btinternet emails t - Apple Community 19h39. It's very annoying and slightly weird. Go through and update your details for each one with your new email address. . The worrying thing is I don't know how many other emails I'm not receiving. This could be as simple as the sender's email application had an issue and had not sent the emails until recently! I am using the Outlook app on a Samsung phone. We have received reports that emails to btinternet.com email addresses are being blocked. For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. 23-04-2021 About 4 days letter I get a reply saying the message could not be delivered. 14h17, on Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? We work with the Royal Highland Show and their database system sends out emails to its 1,000s of members by email. Do this plenty of time ahead of when you plan to switch broadband provider you may even want a few months to switch over. on [Image Edited by Moderator to Remove Personal Information], Jan 8, 2021 10:47 AM in response to Suze07. Emails to btinternet are blocked - how can we fix this? - BT Broadband With a significant delay between the timestamp on the two BT ones and the timestamp on the two Plusnet ones. You can send and receive messages, but not actively manage the account. on on Its been a few days I can't send emails from my Mac & Iphone Mail app; however I recive emails. Email headers can be found by looking at the email item's properties. Not receiving @btinternet email - Microsoft Community 14-07-2019 09-07-2019 What does this mean? Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. Contact Us - Customer Support | DISH I manually changed the outgoing port to 465 and repeated the procedure above, but still couldnt send emails from my phone no problem doing so on my laptop. on Both accounts are loaded into Mail on the iMac but only mine is on the MacBookPro. Millions of broadband customers are set to see their bills hiked in the coming weeks, many by 14 or even 17 per cent. 5) Set up an auto-responder message on your old email address. 23-04-2021 We do not allow any commercial relationship to affect our editorial independence. 10h59. Any ideas? Rachel Rickard Straus, Financial Mail On Sunday, Virgin Media sent most audacious price hike letter I've seen, says RACHEL RICKARD STRAUS: Telecoms giants take us for fools it has to stop, Pull plug on phone and broadband giants' price hike rackets NOW! If I go into iCloud web page, then I can send and receive as normal. Surface mail is also available; please e-mail us for . on Refunds. Unfortunately, it did not work. 15h27, on This is going to need looking at by their email support team. for DISH Protect Silver unless you call to cancel. At some point during one day a couple of weeks ago, the following issues seem to have started: missing virtually all sent emails from the account on my iPad since the account started, but not my iPhone similarly, logging onto web based email account, using different devices, my iPad, my iPhone, wife's iPad and . Today all of our emails addresses would receive, but not send. Clearly, somewhere, somebody in BTs email service provider organisation has made a change in their configurations, or there is a fault. I have a recent problem with my email service. I installed Spark on the iMac but it can't login to my btinternet mail account (it can't establish a stable connection) so I cannot test it with another client. Both server names are mai;btinternet.com, both IMAP usernames show my email address; Ive tried entering my IMAP password into both the incoming and outgoing servers and when I click on the tick so show that everything is entered, I get this error message almost immediately: The connection to your email server timed out. By Our standard shipping option is via Royal Mail airmail. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. I know that I haven't received most of the emails sent from btinternet.com addresses at all. 2 users liked/thanked this post: Those who want to retain the same features once they leave BT can pay for Premium email, which costs 7.50 a month. Many have had the same address since they first went online many years ago. Solved: btinternet email server refusing to send outgoing - BT Don't forget online banking, streaming services and social media accounts. I selected my btinternet IMAP account in the accounts window of the preferences panel, selected "Server Settings" and unchecked the "Automatically manage connection settings" checkbox in the SMTP section to open up the SMTP settings dialogue. 23-04-2021 The accounts work on BT Webmail, both to receive and send. Accounts that are inactive for six months . Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN Username: your email address including the @btinternet or @btopenworld.com part Password: your btinternet or btopenworld password 16h05. Last Thursday, I stopped receiving email from my @btinternet.com account. Hi - I am no longer able to send e mails from my bt account on my phone or iPad when connected to the internet. Sky allows former customers to keep their email account free of charge and indefinitely. You can do this in bulk to ensure that you don't miss out any important contacts that you have forgotten about. Though any rejection on our side should be returned back to the sender as a bounce. Today all of our emails addresses would receive, but not send. Emails from BTInternet.com not being received in Mail I have entered the SMTP and IMAP details correctly but it still won't send. P.S. Tried on various devices with same result. Does anyone have any other suggestions please?? I have tried sending the simplest of messages, namely a message titled Test and the text Test message. All of the examples have this delay as more than five days, which should have really caused some sort of notification back to the sender. Log in issues. If that doesn't fix the problem, see the next section. It might be worth changing your SMTP port to see if that helps. My husband has opened a ticket with BT and provided them with the timestamp in formation from the delayed email. on If you're having problems, try logging in to webmail. 17h33. I consistently receive this warning: whenever I try. We resorted to texting instead, as neither of us had the time or knowledge to pursue it, although I did have a look online without much success. So can it be that btinternet webmails pass through ok and btinternet emails sent via other email clients don't? I can receive emails. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte Go to solution I anybody else having this problem. For additional information, see the Global Shipping Program. My two contacts on btinternet.com have asked a number of times if I have received their emails, and I haven't. I have exactly the same problem and would love to get a solution. The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. 26-08-2021 17h25. TalkTalk allows you to access your email account for 12 months after you switch. 20h31, on I spoke too soon. I have cleared cache and data. 23-04-2021 ), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. BT allows former customers to access a basic form of their email account for free. Fix a problem | BT Help 26-08-2021 23-04-2021 Clicking update it went straight to the SMTP outgoing server where it shows mail.btinternet.com but the port was set to 993, I changed it to 465, entered my IMAP and SMTP passwords again, clicked the tick and got an error message: "Log-in error Unable to add account, server address is not valid". Will post another update when he gets a formal response from BT but I wondered if anyone else has noticed any change/ started receiving btinternet emails that they were not getting before? I know it exists because I can pick it up on ios and via BT Webmail. This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. All packages, programming, features, and functionality and all prices and fees not included in price guarantee are subject to change without notice. Using webmail? This was a pain, but I went along with it or else I couldnt use email. 10-07-2019 14h08. Thanks for your help - I can now send messages to 'external' accounts from the iMac and to all addresses from the MacBookPro so I should be satisfied. I can take the same message and copy it into gmail and send from there and it gets through with no problem. Yes they do and they can send successfully to my Metronet email from ipad and PC using a gmail address, I have sent you a pm with the raw text source header from an email sent 13th April which only arrived this morning. omissions and conduct of any third parties in connection with or related to your use of the site. I expect that they are simply burying their heads in the sand and do not look at all. Re: Unable to send email from Outlook app, If you like a post, or want to say thanks for a helpful answer, please click on the Ratings icon. 3 users liked/thanked this post: on Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench | eBay I changed "Authentication" to "Password" and clicked on "Save". We can't ditch our broadband we'll lose our email address! Millions tied to cynical deals face extra charges, so we urge the watchdog to act, Get a better broadband deal! You can usually find the option to redirect in the inbox settings of your old email account. It takes a while to get a reply from the Postmaster but they will respond. The destination account that I am using for tests is another btinternet account (my wife's) - in fact it's a subaccount to my own account. 09-07-2019 This amount includes applicable customs duties, taxes, brokerage and other fees. Also, the web interface seems to be working just fine. What does this mean? on Google Groups emails from BT & Earthlink addresses not getting BT need to deal with this at a high level, NOT an individual user's account. Last week I phones an advisor with a somewhat similar response. What can be done to fix this problem please? Sadly not the same as my experience. - last edited on There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. 7) Once you have saved any old emails you want to keep, delete the rest especially those with any personal information in them. Townman, Gandalf, anneoconnor. Can send emails fine from any other account. Maybe that's the issue, although there has been no problem up until yesterday. Log out of your email account then, Using an email program? BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. Hopefully, we can get this resolved quickly. I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. 23-04-2021 BT are blocking the complete domain which the sender is sending from. I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). Created on July 15, 2016 Outlook.com not sending emails to btinternet email addresses I have never had this problem before but I have two friends who have btinternet email addresses. This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails.The sending domain name isrhass.org.uk. iPad is working ok. Various errors messages. Thanks I decided to wait and see and this evening emails are sending OK again with the exception of one email that returns a 453 Too many recipients error message - I was trying to send an email to about 50 people on For those that aren't arriving, things obviously get a little more involved. 13h52. 'All of my contacts have it. 2 days ago I suddenly stopped being able to send emails and get the message below. I can take the same message and copy it into gmail and send from there and it gets through with no problem. Those who leave have their email account terminated and closed 90 days later. By coincidence(? 26-08-2021 This has made me want to look a bit further and so I found the Community. ), on This started suddenly about 5 or 6 weeks ago. Frankly, just waiting & hoping that the problem resolves itself is not what I was hoping to hear. A warm welcome to the forums. I have the exact same problem. Although port 587 will usually work, port 465 is the recommended port. The other two people that are having the same problem are using Samsungs, but haven't said which model. If you click on them we may earn a small commission. We think inflation-busting, mid-contract rises are grossly unfair and have been campaigning in recent weeks for suppliers to think again. Now when I send them emails from my Outlook.com email address they bounce back as undeliverable. There can be other issues with the sending system which can cause the receiving system to defer acceptance of emails due to perceived security issues - a year or two ago, Google applied significant delays to accepting emails sent from *.plus.com to their free@gmail users. All postings and use of the content on this site are subject to the. Thanks However, give yourself enough time to smoothly switch over and you may find it is worth your while. None of the posts I have seen are the same as my problem however. There'll likely be four of these, two from BT servers and two from Plusnet servers. 6h00. It is very annoying, I hope you guys reach me out soon. provided; every potential issue may involve several factors not detailed in the conversations We always endeavour to grade correctly and , This amount includes seller specified domestic shipping charges as well as applicable international shipping, handling, and other fees.